Tourist’s signature on the tour Booking / Registration form
Tourist intention to participate in the tour
Non payment of full tour tariff
Travelers in need of special assistance Special services cannot be given to any specific person in a group tour.
Health
Tourist with medical ailment
Payments by Tourist:
Payment of Registration amunt
Tour Tariff
Discounts/Benefits
Airlines
Reimbursement to the Company of payment due and payable by the tourist but made on his behalf by the Company Over and above the tour tariff paid by the tourist if Company pays any money for and on behalf of the tourist as by law required or otherwise, the same shall be reimbursed by the concerned tourist to the company forthwith on demand by the Company.
Tourists Responsibility
Photo identification
Itinerary Changes:
In case of force majeure conditions, the Company reserves the right to change I modify / vary / alter the tour itinerary and/ or tour tariff accordingly. Such changes etc. shall be intimated to tourist, prior to the start of the tour or on tour as the case may be. Additional charges, if any, due to such changes etc. over and above the tour tariff have to be paid by the tourist before or on tour itself as the case may be. No complaints /compensations and/or claiming of refunds by the tourist will be entertained by the Company for limitation and/or non- availability of certain services including
Due to certain unavoidable circumstances, other than force majeure conditions, if any day of our is curtailed/any sight seeing missed/any other services not being provided due to some reason from Company’s side, then the Company shall be liable to refund the guest, only that portion of the tour amount arrived at for that missed day/missed sight seeing/missed services. However, no other
Deviations If any tourist wishes to deviate from the tour itinerary the company will permit such deviations at its discretion. For such deviation, the tourist has top ay full cost thereof in addition to the tour tariff before the tour departure.
Tourists joining and/or leaving the tour at places other than indicated in the tour. Such tourists should possess the entire air travel tickets including internal sectors along with valid visas for the respective countries and insurance cover if required by the concerned countries, unless otherwise informed.
If tourists are reaching after the scheduled arrival time of the concerned tour the tourist should join the tour group directly at the hote1/1st destination/ sight seeing place, etc. as the case may be on their own and at their own costs and risks.
Such tourist are required to provide details to the company 20 days in advance before the tour starts viz. Inward and outward flight/journey details, Photocopy of an airline ticket, E mail, mobile, contact particulars of the tourists.
Coach/Bus Seating
Indian Tours Coaches / Buses
Company takes care to select hotels and book the same on behalf of tourists at convenient locations subject to availability. Hotel accommodation is generally provided on Twin sharing basis in standard rooms and the third bed is often a roll-away mattress put in a twin bedded room. Most of the rooms have a private bath or shower. Air-conditioning, central heating and other facilities are provided by the hotels depending upon various factors including weather / climatic conditions, local systems, tour type, etc. A family of four(4) is given two(2) rooms at most of the destinations around the world, as safety regulations do not allow four(4) persons in one room. In such cases, child tourist has to pay
Single Occupancy
Check in and check out time
Additional facilities
Room Sharing
Complaints or grievances
Privacy of Information
Government rules for NRI ( NON RESIDENT INDIAN ) TOURIST
Photographs or Video Clips Company reserves the right to use Photographs / Video Clips of the tourist taken on tour and/ or given by tourist, for promotion of the Company’s Business without obtaining prior permission of the concerned tourist.
Reference Call
Valuables
Shopping
External Tourists
Paid Toilets
Jurisdiction
Refunds
for any missed / unused services of the tour including the meals due to whatsoever reason.
Where full deposit is required to be paid in advance to the concerned authorities to enable Company to confirm the reservation
If services of the tour are modified, varied, amended, cancelled or not utilized.
if any tourist decides and or is required to cancel the tour due to any changes made in the rules by the concerned Government.
where Airfares are contracted in bulk for Airport to Airport
If the tour is indefinitely postponed due to natural calamity, riots, political calamities or any other unforeseen calamities
Refund is not applicable for Indian / domestic sectors and on certain conditions which include that such air tickets are non retundabl and date change is not allowed.
The Company is not liable to pay any amount in case the VISA is not received by the tourist and/or Company within time. The Company has to depend on various agents to do the processing work. In case a person misses out the tour because of curtailed itinerary, he cannot claim any amount from the Company. Since, grant/non-grant of VISA and also communication of information in respect of grant/non-grant of VISA is beyond the control of the Company, the tourist should be mentally prepared for any mental/physical dismay as a result of non-grant of VISA and/or delayed communication which may be just before departure of the tour or on the tour itself.
give admission to any person for any tour or FIT package or for currency exchange,
ccancel the booking / registration of any of the tourist after acceptance of the payment therefor but prior to commencement of the tour, without assigning any reason, In such event the Company shall refund the payment received from the tourist for the tour but without payment of any interest thereon
Terminate the booking / registration during tour if the tourist is not following the group decorum of the tour or misbehaves or without assigning any reason whatsoever. In such an event, no refund or compensation will be paid to the tourist and he will have to bear and pay the expenses for his return travel
Amend, alter, vary or withdraw any tour including its services, flight route etc. advertised and or published without assigning any reason whatsoever
Amend, alter, vary or withdraw the discounts/benefits or the priority booking of bus seats given, if the minimum registration amount is not paid at the time of booking or if any cheque drawn in favour of the Company is dishonored, and or without assigning any reasons whatsoever, to vary, add, amplify or waive any stipulation, representation, term or condition set forth in this Brochure.
We shall not be responsible for escallation of cost due to flight cancellations for any reasons. Flight cancellation is out of our control, hence if flight is cancelled by airline, we are not responsible to give any substitute flight. If it is provided by airline we shall give you the same, but if it is not provided by airline then we shall not be responsible for any damages or for reimbursement. In such a case customer shall pay for booking the alternate flight at the prevailing rates.
The liability of the Company is restricted only to the making reservation in accordance with the tourists requirements and no further. Company is not liable for any loss of person or property caused or damaged or suffered by the tourist on account of deficiency in services by any independent contractor. Any gesture of courtesy extended by the Company to the tourist to minimize such loss or damage will not constitute an admission of such liability or a waiver. The Company shall in no circumstances whatsoever be liable to the tourist or any other person for any loss or expenses incurred due to:
Theft or any other reason whatsoever during the tour and the entire responsibility of taking care of their valuables shall be that of the tourists,
train/flight delays, on account of any reason whatsoever rescheduling/cancellation of train / flights I inter-connection meals not being served etc.
any overstay expenses on account of any delay or changes in air, bus, ship, train or cancellation of special bogie on account of Force Majeure including weather conditions, strike, war, quarantine, or any other reason whatsoever,
any Sightseeing missed and/or the program being curtailed after commencement of the tour and/or before the due period on account of Force Majeure including any unavoidable circumstances and any reason beyond company control including political, natural calamity, monument under renovation, VIP movement and security, heavy rush at sightseeing places, road traffic congestion etc.,
any tour, holiday, excursion facility exceeding the total amount paid or agreed to be paid by the tourists for the tour, including any consequential loss or additional expense whatsoever if the tourists is not allowed to board the train/flight to on account certain reasons beyond the control of the Company .
any loss of baggage by independent contractor or their agents, hotel staff, bus/coach or during tour including damage or loss caused to the tourist due to Force Majeure, negligence or technical fault or any other reason whatsoever on account of any change, amendment or cancellation in their schedule by Airline/Railway. Authority.
allocation of seats, and food service in the aircraft.
any celebrity assigned for the tour as an entertainer not turning up on the tour due to the reasons beyond the control of the company.
any personal injury, sickness, accident, loss, delay, discomfort, consequential loss and/or damage or any damage to baggage or personal effects howsoever caused;
death of the tourist while on tour and all applicable rules and procedures of law are to be followed strictly and all the procedures pertaining to the death will have to be tackled and handled by the tourist or their relatives themselves at their own cost and consequences.
any injury, loss, personal harm, death or damage caused to any person or property by the act or default of the management/employees I agents of any independent contractor.
any damages, additional expenses or any consequential losses suffered by the tourists due to Cancellation, Amendment and or alteration of any of the services of the tour mentioned in the itinerary 1 Brochure by the Company after the registration I booking by the tourist Each of these conditions shall be severable from other if any provision declared invalid, illegal or unenforceable, then remaining provisions nevertheless have full force & effect.
